Financial Commission complaints 2025 data showed brokers were not at fault in 94.8% of 1,468 retail FX and CFD cases handled last year. FM Intelligence based the findings on rulings from an independent panel of 18 experts. The review also showed that traders sought $21.4 million in total, but the panel awarded $496,304.
Most claims were small. The median claim stood at $397.50. However, the outcomes often drew less attention than the original complaints, especially on Reddit and review sites.
Financial Commission Complaints 2025 Breakdown
Withdrawal delays made up the largest share of disputes. They accounted for 558 cases in the 2025 data set. Even so, 92.8% of those cases ended in favor of brokers.
FM Intelligence said those rulings often reflected routine checks, bank processing times, or bonus terms rather than wrongdoing. As a result, the gap between public complaints and final decisions remained wide. The figures suggest many claims did not lead to broker liability.
Payout Gap Stands Out
The payout data marked another key point in the review. Traders claimed $21.4 million across all cases, yet awards totaled only $496,304. Therefore, the amount granted represented a small share of the money sought.
The report covered all 1,468 retail FX and CFD complaints handled by the Financial Commission in 2025. Notably, the decisions came from an independent panel of 18 experts. The findings showed that final rulings often favored brokers, even in the most common complaint category.
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